55 - lt skin, brown hair, hazel eyes, classic RETIRED

Well, I made a special trip to the AG Store in Lynnwood, north of Seattle yesterday to pick out a #55. She had even eyes & brows & a sweet expression but when I got home & took off the hairnet I was dismayed to find that about half of her hair on the back, right-hand side was cut very short (about 1/2" long) & that it was subsequently thin & falling out. There were also long, hanging stitching threads in the back. I've got to take her back as soon as I can (next month)! I've read in the feedback here that she usually has nice, thick hair. Did anyone else have this problem with 55?